intégrow - walk the talk

20/20 Insight GOLD
Features & Benefits

20/20 Insight GOLD offers unsurpassed flexibility

Now you have a survey software package that can be used for 360 feedback, measuring performance improvement, organization surveys, customer feedback and more.

Individual Surveys

  • Measuring performance improvement – Administer customized surveys based on course objectives before and after training to determine if the skills taught in training transfer to improved performance on the job.
  • Leadership development – Diagnose skill strengths and areas for development of executives, managers and supervisors.
  • Managers’ coaching skills – Find out how effective managers are at coaching their direct reports about on-the-job performance.
  • Individual skill development – Have team members give each other feedback about personal leadership, team interaction and workplace skills.

Team and Organization Surveys

  • Team development – Assess team issues by collecting input from a variety of customers and stakeholders.
  • Needs assessment – Study aggregate performance data to decide how much to invest for training and development programs.
  • Organizational climate surveys – Collect information about your organization’s vision, values, policies, structure, communication and management support.
  • Post-training survey of organizational support – Survey participants of your training programs to find out if the current policies and systems support the application of new skills.
  • Customer satisfaction surveys – Get feedback from customers to find out what you need to change to create loyal customers.

Special Applications

  • Competency development – Get feedback about draft competency lists. Ask stakeholders to rate the importance of the behaviors.
  • Market research – When you’re considering a new product or service, gather input first from potential and current customers to find out what they really want.